Reviews (31,466)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 15, 2024

I had an amazing experience!!! Great customer service and would highly recommend to any dropshipper!!!

Price-Go
United States
3 months using the app
DSers replied October 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 7, 2025

Easy to use & customer service is fantastic

Riva™
Australia
4 months using the app
DSers replied January 13, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Very good! I needed help in the chat and they assisted me promptly! I highly recommend it!

VitalOrto
Belgium
About 1 month using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Great service. Fast customer service.

Bonitelle Beauty
Australia
2 months using the app
DSers replied January 3, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited October 11, 2024

Thanks a lot for your assistance...Guiding me through how to Fulfil Orders from Dsers via Ali Express was great... Thanks for your help!

De George's Home Goods
United Kingdom
7 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 18, 2024

Kimi was very fast and responsive to my complaint. I highly recommend this app

Giga cosmetics
Nigeria
About 2 months using the app
DSers replied November 19, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

I am very happy with the assistant & help from Celia the DSers's customer support agent

Dreamland Kids
Australia
6 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Celia was very helpful in providing me with the help I needed, she answered all the questions and gave me detailed explanations. I asked multiple questions and understood all of her answers. Great job!

Invero
United States
2 months using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Vivian from DSers Support team was great, she answered really quick and solved my issue in a flash, 5 Stars

Cressencee
United States
About 1 month using the app
DSers replied November 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 13, 2024

Maria was very helpful and my problem was solved quickly. Feeling Glad and really Satisfied for the service!

HavensGraces
Indonesia
13 days using the app
DSers replied November 14, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team