Reviews (31,361)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 21, 2024

He usado Dsers y la verdad que la plataforma funciona correctamente, pero lo mejor ha sido la atención al cliente. En mi caso, Aurora de atención al cliente, me ha ayudado de una forma excelente, indicándome los pasos que tenía que seguir y ha estado pendiente de que solucionase mi contratiempo con un pedido.

Da gusto trabajar con empresas como Dsers. 100% recomendable!

MinePixel
Spain
23 days using the app
DSers replied November 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 4, 2024

I needed help with DSERS, and Vanessa helped me. Excellent service. She even deserves a raise!!! God bless her!!

Scout Offers
Canada
16 days using the app
DSers replied December 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

I would like to thanks rita so much helpful person

Baby's Marvel
Egypt
14 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 7, 2024

Celia was awesome!

Electrikit
United States
15 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

He contactado sólo una vez y varios miembros del equipo, estuvieron pendientes de mi caso respondiéndome con capturas de pantalla paso a paso y todo muy detallado y facil. Ha sido muy util. Gracias!

Prestosina shop
Spain
About 2 months using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I had the pleasure of working with Chloe, and I couldn’t be happier with the service! Chloe was efficient, professional, and incredibly attentive to detail. The process was smooth and quick, exceeding my expectations. I highly recommend Chloe for anyone seeking top-notch service. Thank you so much!

Stellar Leds
Vietnam
26 days using the app
DSers replied November 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

AURAFYE
United States
23 days using the app
DSers replied November 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2024

very helpful and friendly person Celia. Thank you

Mağazam
United States
28 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Hi Vivian, that was a wonderful conversation about clearing my doubts regarding Dsers droppshipping account and billing Query. Thanks for instant support

Madshop.store
India
6 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

I’m very pleased with this app and the customer service they provide. They respond quickly, and it’s great for managing my orders.

Highly recommended.

The Jet Clean - פתרון מושלם לניקוי שיניים
Israel
3 months using the app
DSers replied October 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team