Reviews (31,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 2, 2024

The support team (and its assistant Neva) were 10/10 on helping me to set my shop. 100% approved.

MiniGuitarBR
Brazil
About 2 months using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Lydia gave fast and friendly service

Bohemian Rose Goddess
United States
Almost 2 years using the app
DSers replied October 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 4, 2025

Great customer service

Charmin House
United States
About 1 year using the app
DSers replied January 6, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 11, 2024

I was really searching for assistant from everyone and anyone, finally, Olivia came and saved me from the furustration.
she is a wonderful person and patient and wanted to assist me to the best that she can.

I am so happy she was the one I was dealing with because she was assisting me via photos and not only chat.

thank you once again, you are the top customer service I ever had for today.

The Kitchen Nexus
United States
4 months using the app
DSers replied September 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Celia was super friendly. Dser sounds very promising for my business

Party Empress
Australia
About 1 year using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I had a great experience with DSers customer support, especially Aimee. As a new user, I had several questions, and she was quick to assist me, explaining things I didn’t know. Her help was efficient and very clear. Thank you!

123-meins
Germany
6 days using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2025

Thank you for Rfimp, great service

Bash
United Arab Emirates
4 months using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

Excellent service from Rin, resolved my problem quickly

Economiza Aí!
United States
About 1 month using the app
DSers replied November 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 14, 2024

I worked with Tiffany regarding a query with orders and the response on email was pretty fast then expected and the information was very detailed. I am very satisfied with the support hope to work more . You can trust to choose D'sers as your platform.

Style Studio
Germany
3 months using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Very good service from Selena, helped solve problems quickly, thank you!

Megoboo
Estonia
4 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team