Reviews (31,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 8, 2024

I would like to thanks rita so much helpful person

Baby's Marvel
Egypt
14 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 30, 2024

Tive um pequeno problema, mas fui bem recepcionado pela Chrissy, que me atendeu com muita educação e atenção e fez com que meu problema fosse resolvido rapidamente e com muita facilidade. Ela teve muita paciência e me direcionou da melhor forma possível.

Top Brasilojas
Brazil
17 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Vriendelijk en duidelijk geholpen door Selena om mijn eerste order met DSers te verwerken!

JARIMODA
Netherlands
22 days using the app
DSers replied November 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

I had the pleasure of working with Chloe, and I couldn’t be happier with the service! Chloe was efficient, professional, and incredibly attentive to detail. The process was smooth and quick, exceeding my expectations. I highly recommend Chloe for anyone seeking top-notch service. Thank you so much!

Stellar Leds
Vietnam
26 days using the app
DSers replied November 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2024

very helpful and friendly person Celia. Thank you

Mağazam
United States
28 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2024

It's good to find people like Zico who helps you easily. Thanks my friend. I was really hesitant to use the app.

LeuvenGallery
United States
5 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Netherlands
About 1 month using the app
DSers replied November 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

got answers to my question

Afroworld Ltd
United Kingdom
27 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Review for Sandy

I am incredibly grateful for Sandy's outstanding support with Shopify. Her patience, cooperation, and wonderful personality have made a significant difference in my experience. Sandy is truly an amazing and collaborative person, and I appreciate all her hard work and dedication.

Thank you, Sandy, for being such a fantastic help!

LAKOZIA KITCHEN
Egypt
28 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Esfania is amazing. She answered all my questions with patience and so much clarity. It is really helpful to have an English speaking support. I can understand the replies better. She made many screenshots and communicated clearly, and waited for me to ask as many questions as I needed. I'm grateful that in the same session, I don't have a different person answer me when I have different questions. She is cheerful and a joy to work with. I wish she can sit next to me every time I need help LOL.

Chimes Collection
Australia
2 months using the app
DSers replied October 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team