Reviews (30,528)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 23, 2024

very good support chat

Mansionlikedecor
United States
Almost 2 years using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 15, 2024

I've been impressed with DSers. The app is easy to use and has made managing my orders much simpler. Special thanks to Lydia for her outstanding support—she was quick, and helpful, and made the experience even better. Highly recommend!

KiddoB
Canada
2 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 26, 2024

Holly helped me out so much! I made a VERY TANGLED mess of my emails etc., and was beyond confused. she patiently helped me fix it. Thank you so much Holly, and DSers!

Piccola Donna
United States
28 days using the app
DSers replied August 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 9, 2024

Ivan has been so prompt with assisting me with my concerns and has guided me through each step of the way. We need more customer support friendly workers like him. His hard work and dedication doesn't go unnoticed. Keep doing a great job!

TRACKD
United States
About 1 month using the app
DSers replied August 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 15, 2024

I successfully complete my first order, thanks to Vivian.

Happy Pawsies
Türkiye
2 months using the app
DSers replied October 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Had some suppliers problems and reached out through live chat. Wendy was an amazing helped and explained me the issue and helped me to resolve it quickly!

Instasoles
Netherlands
26 days using the app
DSers replied September 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The staff were very helpful specially (Gloria) who helped me alot

My Store
United Kingdom
29 days using the app
DSers replied October 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 20, 2024

Celia was really helpful and explained me all the questions I had. Thank you so much

WORLD RUNNERS SHOP
United States
15 days using the app
DSers replied November 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited September 5, 2024

Thank you Lena for wonderful service!

Got quick answers, clear instructions and felt understood.

Big thumbs up <3

Scrubgun
Sweden
About 2 months using the app
DSers replied September 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Great service i would definitely recommend this app

Fetch & Fashion
United Kingdom
About 1 month using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team