Reviews (31,364)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

January 7, 2025

Rita was quick to respond and was very helpful in resolving my issue. Thank you

Northern Phoenix Store Inc.
Canada
9 days using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Chrissy was really helpful and answered all my question patiently.

Trendy Radar
United Kingdom
14 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2024

I talked to Esfania, she help me directly.
Im very happy that the Team has employees like her!

Big Love!

Nimsi
Germany
3 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 26, 2024

Vivian was great with answering all my questions and very prompt and accurate. Thank you for helping me solve my issues so fast.

INDESTRUCTIBLE
United States
2 months using the app
DSers replied October 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 15, 2024

got answers to my question

Afroworld Ltd
United Kingdom
27 days using the app
DSers replied November 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Very fast response time! They helped me with my issue almost immediately!

Puppercorn Pets
United States
15 days using the app
DSers replied December 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Dear Blanca,

I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!

Prayer 1565
United States
About 2 years using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 6, 2024

Great service by Luna!

WEDAJ
New Zealand
14 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Wendy was good

Alex Hill Apparel
Canada
23 days using the app
DSers replied November 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 22, 2024

Vivian excelente no atendimento.

Mi Mimei Brasil
Brazil
21 days using the app
DSers replied November 24, 2024

Hi there,

Thank you for your review, all feedback is important to us.

Please drop our customer services team a message via on any below methods if you need any more help.

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team