Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 29, 2019

Still trying to figure out the app and all it's functions so will KIV with a 4star rating for now. So far the customer chat service has been quite prompt and helpful, that's one of the plus point for me so far.

zhnng
Singapore
Over 1 year using the app
August 31, 2022

Stephanie was such a great assistant.. I am glad theirs someone on the other side when you need it! Super excited.
Thanks,

Dollar Wheel
United States
Over 1 year using the app
DSers replied August 31, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 26, 2022

incroyable rapide et efficace je suis très satisfait je recommande fortement meilleures salutations

cutie-bebe
Switzerland
Over 1 year using the app
DSers replied November 27, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 14, 2022

Chris provided awesome support via the chat feature! The mapping portion is a little rough to get used to but Chris helped tremendously!

Life's Little Solutions
United States
Over 1 year using the app
DSers replied June 14, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 9, 2023

Muito bom, aplicativo excepcional, tive um leve problema em fazer a intermediação mas foi resolvido rápido.

Ofertas Online
Brazil
Over 1 year using the app
DSers replied March 10, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 19, 2022

This app was a take over for Oberlo which I loved, I think there can be some improvements like being able to change the address/customer information before sending the order fulfilment request. It's still a little buggy and you have to open the app manually to fulfil orders unlike Oberlo that was just 1 click fulfilment. The app on shopify is not great in the mobile view if you are working on your phone just a heads up, but overall, its very similar to Oberlo which was great and the customer service is excellent, quick responses and Krystal helped me out recently. All in all, its a good app to get up and running for importing products from aliexpress without breaking the bank. I'd recommend to anyone starting their e-com journey.

Versa Goods
United States
Over 1 year using the app
DSers replied July 19, 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 22, 2022

I really like the App, however, I'm trying to familiarize myself with the process involved but I think it is a great system

Enterprises-Samura
Canada
Over 1 year using the app
DSers replied June 24, 2022

Hi,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 3, 2021

Great service, thanks to Ruby for helping me out, nontheless, the problem DSERS had of not making some orders was really bad, i made some orders and they all worked, but then i realize that the order has been made but i had no tracking number on them, so when i check it its bc dsers didnt made the order to alixpress, without telling me.

Blazing Lights
Chile
Over 1 year using the app
DSers replied June 3, 2021

Hi Blazing Lights,

Thanks for your feedback! Please try to contact our customer service team and provide your store name and the order numbers you were having problem with. We will find out what the problem is and help you in every way we can. Happy dropshipping with DSers!

DSers Team

September 28, 2020

Great Great support ! Only wish for more video tutorials (rather than blogpost) which are a little bit more complicated to digest !

Kurls.fr
France
Over 1 year using the app
DSers replied November 2, 2020

Hi Kurls.fr,

We really appreciate your review on our customer service. We will take your suggestions about more video tutorials into consideration! We are grateful that you took the time out to leave a comment on us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2020

Je recommande fortement cette application ! Support client très réactif pour vous aidez à résoudre vos problèmes !

SmartObject
France
Over 1 year using the app
DSers replied November 15, 2020

Hi SmartObject,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team