DSers‑AliExpress Dropshipping

Easy to use and they are quick to help. Esfania was especially helpful even when I ran into an issue and was able to get me processing my order in minutes!

I'm brand new to the ecommerce space and I had difficulty getting an order to map over properly. Rin came to the rescue. Rin was helpful, patient and walked me through the entire process...even when I got lost! I would recommend the live chat simply based on my experience with Rin. I sure hope that Rin is able to assist me every time I need help. Keep up the great work!!!

Sandy! I needed help right away, was having trouble that I didn’t understand. Sandy was really helpful and fast replying. I’m very satisfied! Even got to know something that will be helpful for the future! I’m amazed with this customer service! Lovely!

Thanks, Chloe, for all your help and quick response. I feel more confident in launching my online business with the information you have provided. Thank you. Great Customer Service.

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

I've been using DSers for my Shopify store, and it has been a game-changer for managing my dropshipping orders.

Zoe from the support team was very helpful and patient in guiding me through an issue with an unmapped order. The platform itself is user-friendly, and I appreciate the automation it brings to my workflow.
I highly recommend DSers.

Thank you, Zoe for your assistance.

Needed to rollback a fulfilled order on DSers and support chat was insanely fast. Zico popped up and helped me resolve my issue in just a few minutes!

I had the pleasure of receiving support from Lucy on the DSers team, and I can't recommend her enough! She was incredibly efficient, patient, and knowledgeable throughout the process. Lucy guided me step-by-step and ensured that all my concerns were addressed thoroughly. Her professionalism and friendly demeanor made the experience seamless and stress-free. Thank you, Lucy, for your outstanding assistance!"

The representative was very helpful in getting my order placed from my Shopify store to DSers. They gave specific directions and additional resources. They stayed with me through the whole process and was very patient and respectful.

I had a problem, every time I would "push to store" it automatically set the product as "active" on Shopify. I contacted DSers, to my surprise the wait time was less than 1 minute! I literally messaged at 4:59 pm and at 4:59 pm I was responded!

Now I was answered by Chrissy, may I say Chrissy was amazing and very professional. Chrissy literally sent me THREE PICTURES to show me HOW TO do something on DSers, WITH captions to clarify it even further! The level of patience and professionalism Chrissy displayed was phenomenal! This lady broke it down for me so simply. The service I received was so professional by her.

Chrissy told me that she will "record the information you provided and report it to the relevant internal departments." So that the features on DSers will be easier for all users and future users.

I am very happy Chrissy did not make me wait at all when she responded to my message on messenger. And it is very evident she had a lot of knowledge about what she was talking about.

Overall, I am pleased with DSers and the customer service I received from Chrissy. I highly recommend DSers for everyone. I hope the feature I recommended will be available as an option soon for all DSers users! I wish everyone good luck in their businesses. Keep up the hard work everyone!