Reviews (31,242)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 10, 2024

⭐️⭐️⭐️⭐️⭐️
Blanca from the DSers support team was absolutely AMAZING! She helped me with a super tricky order and answered all my questions with so much patience and an incredible sense of knowledge . Her professionalism and friendliness turned what could have been a stressful situation into a breeze ️. Thank you, Blanca, for going above and beyond!

Merlin Bazar
United States
10 months using the app
DSers replied December 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 22, 2024

Just wanted to take a moment to thank Dsers for their outstanding service! The platform has made managing my orders so much easier, and the support team has always been quick to assist with any questions. Truly grateful for all the tools and support they provide—highly recommend to anyone looking to streamline their e-commerce business!

My Store
United Kingdom
About 2 months using the app
DSers replied November 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 21, 2024

I was experiencing issues with my orders in DSers due to a new policy in the country where I make sales. The support team was extremely quick and answered all my questions, as well as providing assistance to overcome the problem. I’m very grateful for the support and highly recommend the app.

Piedra Mistica
Brazil
10 months using the app
DSers replied November 24, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2024

Aurora was incredibly helpful and resolved my issue quickly and efficiently. The support I received was exceptional, and it’s clear that the DSers team maintains a very high standard for customer service. Aurora’s friendly and professional attitude made the experience even better. Thank you, Aurora, for your outstanding assistance!

The Ginger Toy Shop
United Kingdom
About 2 months using the app
DSers replied January 3, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

I have been using DSers on all of my stores for the last 2 years and the service is great, I am very happy with it, whenever I need help I can speak to someone very quickly. I have just spoken with Zoe who was very kind and helpful and has fixed my problem very quickly.

ToastyBody
United Kingdom
3 months using the app
DSers replied November 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 7, 2024

Adele was super helpful and attentive. Thanks so much for your assistance today. You made my day just a little lighter :-)

Guilty pleasure
United States
About 1 year using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 31, 2024

Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.

Wholesome Gifts 4 All
United States
5 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 15, 2024

⭐⭐⭐⭐⭐ Outstanding Customer Service!
I had an incredible experience with the customer service team! They were prompt, knowledgeable, and genuinely cared about resolving my issue. Every question I had was answered clearly, and they went above and beyond to ensure I was happy with my purchase. It's rare to find such professionalism and kindness these days. Highly recommend!

MONA LISA
United States
8 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 3, 2024

Big thanks to the support team Sandy, it was really helpful they do a great job solved my problem in minutes

zzigzigg
Germany
9 months using the app
DSers replied December 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2024

I've been using DSers for a while now, and it has significantly streamlined my order management process. The app is super easy to navigate, and it integrates smoothly with Shopify, making it a must-have for anyone doing dropshipping. It saves me so much time, allowing me to fulfill orders quickly and focus more on growing my business.

Special shout-out to Raphael from the support team! He was incredibly helpful and responsive, guiding me through every step with patience and expertise. Raphael made sure all my questions were answered and even provided extra tips to optimize my workflow. DSers has not only a great app but also an amazing support team that genuinely cares about its users. Highly recommended!

FlyCleats
Pakistan
About 1 month using the app
DSers replied November 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team