Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

December 21, 2024

je suis tellement content que je ne sais pas quoi écrire si ce n'est dire merci au support client et à Dsers pour la résolution sans délai de mon problème ce qui fait de moi un client 100 pour cent satisfait.

Sphère Bebe
Canada
3 months using the app
DSers replied December 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great product and support, got instant support for issue i had making the orders and everything now went smoothly.

Beyond Shred
Israel
29 days using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2024

Helpful person who finished the problem in seconds!!

Tohami
Finland
About 2 months using the app
DSers replied December 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2024

Excellent Service with Aim

I had the pleasure of receiving assistance from Aim, and I must say, the service was outstanding. From the moment I reached out, Aim displayed a level of professionalism that immediately put me at ease. Their responses were prompt, clear, and incredibly helpful, addressing all my concerns with patience and expertise.

What impressed me the most was Aim's reliability. I felt confident that my inquiries were in good hands, and they went above and beyond to ensure my needs were met. It’s refreshing to experience such dedication in customer service.

If you’re looking for a dependable and supportive representative, I highly recommend reaching out to Aim. Their commitment to excellence truly sets them apart!

Moolanias
Israel
About 2 months using the app
DSers replied October 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Perfect customer service. Provides you the tools and the help needed to manage your orders

TranquilLexe
United Kingdom
5 months using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 10, 2024

Very good service by Vivian! Thank you

Luxxxtasy
Canada
15 days using the app
DSers replied December 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 5, 2024

Phenomenal support! Incredibly fast, attentive, and genuinely helpful every step of the way. Thank you, Villanelle, for going above and beyond!

My Store
United States
4 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2024

Luna was super helpful and immediately solved a couple of technical issues I was facing with my account. Really great customer support by DSer!

Floatanic
Australia
29 days using the app
DSers replied November 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 29, 2024

Orders started failing for no reason recently. I do not recommend this anymore.

Evermire™
United States
8 months using the app
DSers replied January 3, 2025

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

December 10, 2024

Blanca was incredibly helpful, knowledgeable, and patient. She resolved my issue quickly and provided clear guidance. Excellent support. thank you!

NZOOLU
United States
1 day using the app
DSers replied December 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team