Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 28, 2024

I'm very satisfied with customer support and Vivan helping me very well and please keep going and up, Thank you Vivian and thank you Dsers :)

Farafero
United States
4 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

I'll do it my way
United Kingdom
4 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 1, 2025

Great service. Fast customer service.

Bonitelle Beauty
Australia
2 months using the app
DSers replied January 3, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 18, 2024

Thank you, DSers, for the great support! Special thanks to Esfania from the support team for her professional and pleasant help. She resolved my questions quickly and clearly. Much appreciated!

Auto Akcesoria
Poland
3 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 6, 2024

The app works perfectly and the support is good too! Thanks Isak for the top service!

Liwolf
Netherlands
Over 4 years using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Lena was the best tech and extremely knowledgeable. She resolved my issue very fast. I highly recommend her.

Borddemersac.com
United States
4 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Vivian was great with answering all my questions and very prompt and accurate. Thank you for helping me solve my issues so fast.

INDESTRUCTIBLE
United States
2 months using the app
DSers replied October 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 8, 2024

very kind and helpful support team,i am very happy

Glow Reads
United Arab Emirates
About 2 months using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 11, 2024

thanks to Chrissy for her awesome help with my DSers questions! She was super knowledgeable, patient, and made everything so much easier to understand. I really appreciate her quick and friendly support.

Vect Trade
United Arab Emirates
10 days using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Excellent service. Quick responses!

Bloom
United States
4 months using the app
DSers replied December 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team