Reviews (31,361)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 18, 2024

Wendy was good

Alex Hill Apparel
Canada
23 days using the app
DSers replied November 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Amazing

Smart Tech
Pakistan
21 days using the app
DSers replied November 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Gostaria de expressar minha gratidão pelo excelente atendimento prestado pela Vivian no app DSers. Quando precisei de informações, ela foi extremamente atenciosa e dedicada em me ajudar, respondendo a todas as minhas perguntas com paciência e clareza. O suporte dela fez toda a diferença na minha experiência com o app, transmitindo segurança e confiança. Muito obrigado, Vivian, pelo profissionalismo e pela simpatia no atendimento!

Minha loja
Portugal
About 2 months using the app
DSers replied October 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 15, 2024

Helped me navigate through a stressful experience, instant replies almost as well. Selena was great! Much appreciated

Enchanted Toys
United Kingdom
26 days using the app
DSers replied November 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.

ADEDE COSMETICS
Italy
9 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2024

Thank U for the support

Trendy Districts
Australia
17 days using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 22, 2024

Holly was such a wonderful helper. Class A customer support!

FOPPS
Sweden
3 months using the app
DSers replied October 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

I am extremely happy with this tool, especially the outstanding customer service. The support team is always available to assist with any issues, no matter the time. Special thanks to Zoe, who helped me resolve a mapping issue with patience and excellent communication. Highly recommended!

thezleep
United States
5 months using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 15, 2024

maravilhosa prestação de atendimento muito satisfeita se existice 10 estrelas eu daria,

MIxMarket
Portugal
25 days using the app
DSers replied November 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Had an amazing experience with their support! Walked me through every step to help me complete my first order - absolutely amazing service.

PrintPop
Canada
14 days using the app
DSers replied December 4, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team