Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 8, 2024

one Big thanks Goes to Zina for Helping me

PurePeak
Germany
3 months using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 10, 2024

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

FINE LINE QUALITY PRODUCTS
United States
7 months using the app
DSers replied September 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 7, 2025

Easy to use & customer service is fantastic

Riva™
Australia
4 months using the app
DSers replied January 13, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2024

Blanca was very helpful. Great customer service!

Papa Sierra Supplies
United States
About 1 month using the app
DSers replied January 3, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2024

I was having some trouble figuring out a problem with my account and immediately when i reached out for help, Vivian helped me solve it withing 15 minutes!

Cubs & Cozies
Israel
About 2 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2024

I use this app often, had some problems after some time but Blanca from Customer Service solved it within seconds, love it.

Shoplumara.de
Lithuania
12 days using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 10, 2024

Great app and you make your life easier with Dsers,
the support is amazing and very quick.
The best by far is Olivia she always finds a solution for my problems!!
Thank you guys.

Pleasure 24-7
Greece
7 months using the app
DSers replied September 11, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 25, 2024

I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer.

So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.

Lifazen
United Kingdom
3 months using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Great service! I am thankful for Myra's support in solving all my problems quickly!

Sorana
Lithuania
About 2 months using the app
DSers replied December 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 18, 2024

Great and helpful customer service!

Little Luna
Singapore
4 months using the app
DSers replied December 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team