Reviews (31,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 28, 2024

Dear Blanca,

I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!

Prayer 1565
United States
About 2 years using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 24, 2024

Worked with Villanelle today! Great experience!
Dived deep into my problem and provided me steps to solve it.
Very fast and quality service!

PupPuzzle™
Latvia
3 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks

Cheffings
United Kingdom
9 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Great service by Luna!

WEDAJ
New Zealand
14 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 27, 2024

Rfimp was really helpful with all my questions thank you.

aavaaja
United States
17 days using the app
DSers replied November 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Rfimp was amazing. I was so worried about my issue on DSers and he provided help so fast and so effectively. I appreciate this kind of high-quality service. Thanks very much !

Kysei
Ireland
About 1 month using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Wendy was good

Alex Hill Apparel
Canada
23 days using the app
DSers replied November 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

I am very happy!!! Chloe! solve my biggest problem and guide me with proper steps, I am very satisfied with their customer support serivce, Thanks

Bazar al emirate
United Arab Emirates
About 1 month using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Amazing

Smart Tech
Pakistan
21 days using the app
DSers replied November 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Gostaria de expressar minha gratidão pelo excelente atendimento prestado pela Vivian no app DSers. Quando precisei de informações, ela foi extremamente atenciosa e dedicada em me ajudar, respondendo a todas as minhas perguntas com paciência e clareza. O suporte dela fez toda a diferença na minha experiência com o app, transmitindo segurança e confiança. Muito obrigado, Vivian, pelo profissionalismo e pela simpatia no atendimento!

Minha loja
Portugal
About 2 months using the app
DSers replied October 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team