Reviews (31,366)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 2, 2024

The support team (and its assistant Neva) were 10/10 on helping me to set my shop. 100% approved.

MiniGuitarBR
Brazil
About 2 months using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Rita was urgent and straight to fixing my questions and concerns. Thanks Rita great service and very easy to do business with you.

Bluebuyou.com
Australia
5 days using the app
DSers replied November 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Patience, promptness, extraordinary. They helped me a lot with information and solving some issues in a very short time.

Perdele Luminoase
Romania
3 months using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Sans is very professional. Sans has given me some background knowledge and provided great advice. She is very helpful.

Thank you Sans!

Geeks Treasure
Canada
15 days using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 25, 2024

had the help of Villanelle tonight, i must say the reports are true they are so much quicker to help and sort out that i had expected ,very helpful Villanelle was too,5 stars

Paul Bakers Emporium
United Kingdom
5 months using the app
DSers replied October 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 30, 2024

Zico is really really fast, its Sunday 00:45 and he still helping fast

Infinity Time
Brazil
3 months using the app
DSers replied December 2, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

Esfania did a great job helping me out.

Kiddie Kuddles
Canada
Almost 2 years using the app
DSers replied October 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 8, 2024

Excellent Customer Support from a Live Agent Zico!
Any situation solved instantly!

BubbléBee
Malaysia
3 months using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Amazing. Thank you so much. The service is fast and very helpful.

Ninemix shop
Australia
About 2 months using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

Excellent service from Rin, resolved my problem quickly

Economiza Aí!
United States
About 1 month using the app
DSers replied November 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team