Reviews (31,338)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 10, 2024

I was attended by Vivian and she promptly helped me with everything I needed!! Excellent service, I am super satisfied, thank you and congratulations!!!

Ombabi
United Kingdom
About 1 month using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I am literally happy to work with Dsers. Even if I have small doubts, they are very fast at responding and the Dsers staff is also very friendly.
Also thanks to Sans for being so friendly and quick at helping.

NicheHook
India
4 months using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Isak has been AMAZING. helping me for more than one hour. super patient and available. thank you a lot for you kind help!

OrthoRepose
Italy
28 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 28, 2024

"Vivian provided excellent support! Great communication and very quick responses. Highly recommend her assistance!"

Glamour nova
United States
7 days using the app
DSers replied December 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Fast and effective support from Maria. I got information that i needed.

KIKI & BIBI STORE
Vietnam
3 days using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 2, 2024

The customer service is very helpful and has a wide range of products.

TIDYSAVANT
China
20 days using the app
DSers replied December 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 15, 2024

Le service client est réactif et nous aide à résoudre nos problèmes. Merci à Rin pour son efficacité.

Mon chat D'amour
Canada
12 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Thanks to Villanelle for helping me. Great service

Réveil Express
France
8 months using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 23, 2024

very good support chat

Mansionlikedecor
United States
Almost 2 years using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Gloria was WONDERFUL, so kind and helps me a lot.

NAMPHY
France
3 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team