Reviews (31,667)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

November 14, 2024

I was helped by Zico on Dsers chat, and I am very grateful. My problem was solved in an instant, much gratitude to Zico from Singapore. I am using the tool and I am loving the experience.

Loja Goduxo
Brazil
16 days using the app
DSers replied November 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 9, 2024

Rfimp was very helpful and fast to resolve my problem. Thank you.

RENAISSANCE
Canada
About 2 months using the app
DSers replied November 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 1, 2025

Amazing service, quick response on live chat, solved all issues.

Trendify Deals
Australia
5 days using the app
DSers replied February 5, 2025



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2025

This is my first time using the app to process my AliExpress orders, so I had some questions when setting up and deciding to contact support. The person who helped me was Rin. I received excellent service, fast, efficient and helpful, and I felt welcomed. My rating for this app and the service is a thousand. I will only give it five stars, because I can't give more than that. I highly recommend it, thank you very much to the entire dsers team.

ZHAREN
Brazil
25 minutes using the app
DSers replied February 20, 2025

Hello,

Thank you so much for your wonderful review! We're so happy to hear that Rin was able to assist you and make your experience seamless. It’s great that you felt welcomed and supported! 😊

If you ever have more questions or need further help, don't hesitate to reach out. We’re always here to help you succeed!

DSers Team

October 30, 2024

Super straightforward and easy to use. Customer service is great, Raphael helped me out quickly and made it easy to understand everything :)

LuxCove
United Kingdom
17 days using the app
DSers replied October 31, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 24, 2024

First and foremost, I believe the customer service is top tier and it's no like other. They're fast and committed to bring in the best possible service to you. You can learn fast from them and the customer service team will make you intrigue and comfortable to ask them questions about dropshipping and in general. I 100% recommend.

My Store
United States
29 days using the app
DSers replied October 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 17, 2024

nice app and Esfania from the support team helped me a lot.

Exclusaro
United Kingdom
About 1 month using the app
DSers replied November 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 13, 2025

Je suis très satisfaite du service reçu par Élora. Elle a bien compris mon problème et m'aider à le résoudre. Merci Élora!

CuisineKatina
Canada
3 months using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 4, 2024

Tenia problemas para rastrear mi pedido en mi página.. Vivian fué super amable, incluso se quedo hasta que resolvio todas mis dudas y cambios.. muy atenta y paciente, y rápido. Un gusto...

Mi tienda
Mexico
3 months using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

I AM REALY HAPPY WITH CUSTOMER SERVICE STAFF RIN. SHE SPENT LOT OF TIME TO SOLVE MY PROBLEM WHICK I DIDN'T PLACE THE ORDER CORRECTLY. ONCE AGAIN THANKS FOR HER PATIENCE

Bestpetluxboutique
United Kingdom
3 months using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team