Reviews (31,364)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 25, 2024

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Vinerack
Australia
17 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

atendimento 5 estrelas resolveram o meu problema em 5 min, obrigada

CONTINENTAL SHOP
Portugal
3 months using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Selena is great at data science! She makes tough stuff easy to understand and always gets the job done well. A real team player!

Decorsimplycity
Germany
13 days using the app
DSers replied December 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Helpful, to both the platform and customer service agents, great to have this one in the app store.

Psalmrise
United States
12 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited November 22, 2024

MERCI A SANDY ! Conseil parfait !

Galerie Shop
France
21 days using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 10, 2024

Raphael was super fast support and helped me resolve my question within 20 minutes. Appreciate the speed

Kavelen
United States
29 days using the app
DSers replied November 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Ótimo aplicativo que ajuda muito

Pantech
Brazil
Over 1 year using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2024

customer service via live chat was great. they were knowledgeable and patient. great service

SouN33k Sales
United States
28 days using the app
DSers replied November 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Fast customer support. Thanks Aimee

Acu Lyfe
United States
20 days using the app
DSers replied November 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 15, 2024

Brilliant suport by Wendy at DSers support team. Thank you!

Tiny Explorers
Sweden
5 months using the app
DSers replied October 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team