Reviews (31,473)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

December 18, 2024

chrissy was awesome and helped me alot

Magnovex
United Arab Emirates
About 1 month using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Au top!!! mais vraiment... que dire, j'ai eu besoin du support que 2 fois en 1 an et demi et a chaque fois, mon problème est réglé hyper efficacement.
Aujourd'hui c'est Aimee que j'ai eu en chat et gros merci à elle pour m'avoir aidé a me sortir de l'impasse dans laquelle j'étais.
DSERS est ce qui se fait de mieux pour la gestion des commandes et surtout son support qui te sort de la galère si besoin!!! et j'en ai essayé d'autres avant croyez-moi, bref, je recommande et je dis même plus, que c'est indispensable si vous souhaitez être tranquille pour gérer vos commandes sereinement!!!
C.D

OKLI
France
3 months using the app
DSers replied December 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 6, 2024

I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!

yumerest
Canada
About 1 month using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 9, 2024

I am satisfied. Great app, excellent 24/7 support and competent service - with compliments to Wendy :). I heartily recommend.

LoveBriks
Estonia
5 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2024

Thank you very much for helping me in a timely manner

Enjoy Kaffee
Germany
4 months using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck!

Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved!

Thanks so much, Chrissy, for your prompt and friendly help!

bosquetwellnessboutique
United States
Over 1 year using the app
DSers replied September 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 13, 2024

very nice chat with Chrissy, he gave me a lot of time to explain and everything what he said was a very big help!! good to see ppls as him/ her witch really deserv more respect !! gz for have him/her a team

P&C Store
Romania
29 days using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Gloria was absolutely amazing and helpful with my problem. She gave very detailed instructions on how to fix the problem.

Passionss Boutique
United States
1 day using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Sandy was great! Thanks

neasysspecialtease
United States
Over 1 year using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 28, 2024

Sandy fixed my issue within 2 minutes on iMessage. Thank you so much, very good service.

Sproutly
United Kingdom
3 days using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team