Reviews (31,361)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 7, 2024

i had a great experience with krystal... she was really helpful.

My Store
Canada
About 1 month using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Bom atendimento, responderam rápido a minha solicitação

Infinity Store
Portugal
27 days using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Vivian was excellent! I was desperately trying to fulfill an order and Vivian was very patient and knowledgeable. She was able to sort through my dilemma quickly and helped me get everything straight. It relieved a lot of stress tonight for me. 5 Gold Stars!!!

GoldStarCollection
United States
Over 1 year using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Maria is very helpful. Guided throughout the process with each and every step and also very patient with customer

Vinerack
Australia
17 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Celia au support est franchement parfaite merci beaucoup, efficace et juste parfaite, a réglé un problème que j'avais depuis 2 jours en 5 min.

TheFrenchCare
France
About 1 month using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

atendimento 5 estrelas resolveram o meu problema em 5 min, obrigada

CONTINENTAL SHOP
Portugal
3 months using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Thank you so much Celia for the outstanding customer service. I recommend dsers.

Gardens Artistry
United Arab Emirates
About 1 month using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 3, 2024

Selena is great at data science! She makes tough stuff easy to understand and always gets the job done well. A real team player!

Decorsimplycity
Germany
13 days using the app
DSers replied December 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Helpful, to both the platform and customer service agents, great to have this one in the app store.

Psalmrise
United States
12 days using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2024

Raphael was super fast support and helped me resolve my question within 20 minutes. Appreciate the speed

Kavelen
United States
29 days using the app
DSers replied November 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team