Reviews (31,344)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 20, 2024

Celia was really helpful and explained me all the questions I had. Thank you so much

WORLD RUNNERS SHOP
United States
15 days using the app
DSers replied November 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 20, 2024

I needed some help getting started in Shopify and in the DSers app, I had many questions and I got them all answered in no time! A lady named Chloe sent me pictures with arrows on where to click and explained it to me in detail. Thank you so much Chloe :) <3 Super customer service!

HappyDays - Travel smart
Norway
1 day using the app
DSers replied October 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The app has been very useful to me so far!

What The Fur
United States
4 months using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Amazing help from Aimee, fixed my problem easily.

Denoir
Australia
2 months using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 18, 2024

Fast customer support, friendly, helpful! I have seen WAY worse before already, so good job to these guys.

VinoFlow
Spain
3 days using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I am literally happy to work with Dsers. Even if I have small doubts, they are very fast at responding and the Dsers staff is also very friendly.
Also thanks to Sans for being so friendly and quick at helping.

NicheHook
India
4 months using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Thrive & Health
United States
8 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 10, 2024

esta é uma recomendação a respeito do atendimento da VIVIAN relacionado com a minha dúvida.
ela foi muito gentil, pacienciosa, e me deu uma única resposta acertando o problema totalmente, acertou "na mosca". nota 10 pra ela . fico muito satisfeito que tenhamos pessoas assim como ela no atendimento. Parabéns VIVIAN. bom inicio de semana pra voce.

Tudo Ofertas
Brazil
6 months using the app
DSers replied November 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Quickly respond to solve my store issue with accurate and helpful information many thanks to the support team!!

Celebration Care Station
United States
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 4, 2024

Tenia problemas para rastrear mi pedido en mi página.. Vivian fué super amable, incluso se quedo hasta que resolvio todas mis dudas y cambios.. muy atenta y paciente, y rápido. Un gusto...

Mi tienda
Mexico
3 months using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team