DSers‑AliExpress Dropshipping

As a beginner, there were some things I didn't understand, and Lucy kindly answered them. thank you very much. I highly recommend that you respond carefully.

I needed help today with some orders that had not gone through. I asked DSers for help and had a lovely lady called Chloe who really helped me to sort out my problem. I would give Chloe a star rating on 10 for her wonderful help.

Very good and kind customer service by Olivia. I was having questions about roll-back orders and Olivia helped me along the way patiently. Thanks a lot.

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

Rfimp Was amazing, they answered all my questions with professionalism and knowledge. It was just what I was looking for and it helped me educate myself in my journey. Very proud of my experience with Rfimp.

Stella provided amazing, quick and accurate support when I needed it after hours

Thank you!!
Amazing Service A++

Following up on a sale status. Once I received the correct information for assistance. Rfimp from DSers Support Team, was able to answer my questions and provided information that was needed.

Thanks
Rfimp

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

excellent costomer support from Chrissy the dser suppport team is amazing my problem has beem solve in just a couple of minutes i did almost nothing just explain the problem and she solving really amazing costomer suppport.

I recently had the pleasure of working with Chloe, a support specialist at DSers, and I cannot praise her enough for her outstanding assistance. I had been struggling with an ordering and payment issue on my account for over two weeks, which had caused significant delays in my business operations. Despite my repeated attempts to resolve the problem, I faced roadblocks at every turn—until Chloe stepped in.

From the moment Chloe took over, her professionalism and dedication were evident. She listened attentively to my concerns, reviewed the issue thoroughly, and assured me that she would work diligently to find a resolution. She explained each step she was taking and even provided me with additional tips to ensure my account functioned smoothly moving forward.

What truly stood out was Chloe's problem-solving ability. Not only did she fix the ordering and payment problems, but she also went above and beyond by ensuring my future transactions would proceed without hiccups.

Chloe's commitment to excellence and her empathetic approach turned a frustrating experience into a positive one. She demonstrated what customer support should be—responsive, knowledgeable, and genuinely invested in the customer’s success.

Thanks to Chloe, my business is back on track, and I have full confidence in using DSers going forward. I highly recommend DSers for their exceptional platform and especially for their incredible support team, exemplified by Chloe’s stellar service. She is a true asset to DSers and a shining example of top-tier customer support.