Reviews (31,321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I've had a great experience using DSers for my dropshipping business. The platform is user-friendly and offers excellent integration with AliExpress and Shopify, making order management seamless. The support team is very responsive and helped me quickly resolve a pricing concern I had with one of my products. They clarified the issue with patience and professionalism, and I truly appreciate their assistance. DSers makes it easy to scale my business, and I highly recommend it to anyone looking to streamline their dropshipping operations.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
A huge thank you to Zoé for her exceptional support during my challenges with the 3 orders! She was super responsive, attentive, and a great help throughout the entire process. Thanks to her, I was able to resolve my issues quickly and with such a positive attitude. A customer service like hers truly makes all the difference. Thanks again Zoé, you're the best!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The support team provided me with fast and efficient service. I was helped by Elora since I was not able to place orders on Dsers. Elora found be solutions right away and I was able to place orders on time. Great service!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Aurora was incredibly helpful and resolved my issue quickly and efficiently. The support I received was exceptional, and it’s clear that the DSers team maintains a very high standard for customer service. Aurora’s friendly and professional attitude made the experience even better. Thank you, Aurora, for your outstanding assistance!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I recently started using the DSers app on Shopify for managing my dropshipping business, and it has significantly streamlined my order management process. The app integrates smoothly with Shopify, making it easy to automate order fulfillment and find products. I was initially attracted to DSers because of its bulk ordering feature, which saves me a ton of time compared to placing orders individually. The app also makes product sourcing much simpler with access to a wide variety of suppliers and the ability to import products in just a few clicks.
What really stood out for me, though, was the customer service experience I had with Elora. When I encountered some setup challenges, Elora was incredibly helpful. She was patient, knowledgeable, and walked me through every step needed to resolve the issue. Not only did she address my immediate concerns, but she also provided some additional tips for optimizing my product sourcing and order processing in DSers. Her guidance made a real difference in how quickly I was able to get up and running with the app.
Overall, DSers has proven to be a valuable tool for my dropshipping business, and the customer support from Elora was a big plus! If you’re looking for a Shopify app to streamline dropshipping, DSers is a great choice—especially with knowledgeable support reps like Elora ready to help.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
⭐️⭐️⭐️⭐️⭐️
Blanca from the DSers support team was absolutely AMAZING! She helped me with a super tricky order and answered all my questions with so much patience and an incredible sense of knowledge . Her professionalism and friendliness turned what could have been a stressful situation into a breeze ️. Thank you, Blanca, for going above and beyond!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
needed help with fulfilling my orders because of some errors so I reached out to Blanca and my problems got solved in just minutes. Thanks Blanca!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had an good customer service experience. Rita was helpful and answered all my questions and patiently helped me navigate things I was having trouble with so make sure we could get to a solution that worked well.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had an exceptional experience with Vivian from DSers! She was incredibly knowledgeable and responsive, helping me navigate my questions about inventory management with ease. Vivian provided clear explanations and practical solutions, making the entire process smooth and stress-free. Her attention to detail and dedication to customer satisfaction truly stand out. I highly recommend reaching out to her for any support you need—she's a real asset to the DSers team! Thank you, Vivian, for your outstanding assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Adele was super helpful and attentive. Thanks so much for your assistance today. You made my day just a little lighter :-)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team