Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

September 10, 2024

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

HousePaws
United Arab Emirates
About 2 months using the app
DSers replied September 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 20, 2024

Amazing costumer service!

BlackEveryFriday
Israel
Over 2 years using the app
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 1, 2025

a professional support team

Dream Tech Sleep
United Kingdom
6 months using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 29, 2024

I recently had the pleasure of interacting with Myra, and I can't say enough good things about her customer service! From the moment I reached out, she was friendly, attentive, and genuinely eager to help. Myra took the time to listen to my concerns and provided clear, thoughtful answers to all my questions. Her positive attitude made the experience enjoyable, and I felt valued as a customer. It’s rare to find someone so dedicated to ensuring customer satisfaction. If you ever need assistance, I highly recommend reaching out to Myra—she truly goes above and beyond!

Home Pro
United States
21 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 13, 2024

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

The Sustainable Kitchen Company
United Kingdom
Over 1 year using the app
DSers replied September 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Chrissy was incredibly helpful! I needed to delete a previously linked store from my account, and she made the process smooth and hassle-free. She was patient, knowledgeable, and guided me through every step quickly. Excellent customer service!

My Store
Canada
About 2 months using the app
DSers replied September 17, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 27, 2024

I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!

Vitrine Plaza
Canada
3 months using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2024

Entrei em contato e conversei com ELORA, que me ajudou em tudo, muito educada, me passou tudo com calma, com telas para eu seguir o passo a passo, fez um mapeamento que eu não estava conseguindo fazer, e assim eu consegui realizar o meu pedido. Agradeço muito mesmo Elora.

Amigo de Quatro Patas
Brazil
27 days using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Amazing, one of the best support ever I ever receive. Thanks a lot Krysta you are a star!

Inno Tech Living
Ireland
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 30, 2024

I am very grateful for Zina's help and quick and efficient service. I was having difficulty importing my products to Dsers, and she helped me. I am very grateful for her help and service.

Casa Completa
United States
6 days using the app
DSers replied December 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team