Reviews (31,364)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 30, 2024

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
United Kingdom
About 2 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited December 5, 2024

Holly helped me a bunch great service!!
Celia also very kind and helpful, very good communication skills too!

berserk accessories
United Kingdom
20 days using the app
DSers replied November 18, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

The explanation provided was really clear and the customer support representative "Olivia" was very patient in stepping through the steps. Overall experience so far with DSer has been positive.

My Store
Australia
29 days using the app
DSers replied November 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Great customer service fast and helpful
Thank you, Miss Olivia

havenjewellry
Egypt
4 months using the app
DSers replied October 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Aimee er den absolut bedste til at forstå spørgsmålene. Hun er ud over tålmodighed og er fantastisk! Mange tak! Jeg sætter pris på din
ægte omsorg for kunderne!

shexa.dk
Denmark
2 months using the app
DSers replied October 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.

BIYO
United Kingdom
About 2 months using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Celia has been a pleasure to work with. She answered all my questions quickly and thoughtfully!

DELVA
United States
About 1 month using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 15, 2024

Very good customer service.

Very friendly and helpful

Heshana
United States
21 days using the app
DSers replied November 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 2, 2024

Great customer service!

Homely Pet Care
Australia
About 1 year using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Aurora helped me a lot through the process. Great costumer service from Aurora. Awesome!!!

Inspire Pad
United States
29 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team