Reviews (31,367)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Villanelle from DSers customer service is amazing, she unblocked a problem I had for weeks in 5 minutes. DSers is the best platform for dropshipping on Shopify in 2024!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Entrei em contato e conversei com ELORA, que me ajudou em tudo, muito educada, me passou tudo com calma, com telas para eu seguir o passo a passo, fez um mapeamento que eu não estava conseguindo fazer, e assim eu consegui realizar o meu pedido. Agradeço muito mesmo Elora.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Myra, and I can't say enough good things about her customer service! From the moment I reached out, she was friendly, attentive, and genuinely eager to help. Myra took the time to listen to my concerns and provided clear, thoughtful answers to all my questions. Her positive attitude made the experience enjoyable, and I felt valued as a customer. It’s rare to find someone so dedicated to ensuring customer satisfaction. If you ever need assistance, I highly recommend reaching out to Myra—she truly goes above and beyond!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy was incredibly helpful! I needed to delete a previously linked store from my account, and she made the process smooth and hassle-free. She was patient, knowledgeable, and guided me through every step quickly. Excellent customer service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
esta é uma recomendação a respeito do atendimento da VIVIAN relacionado com a minha dúvida.
ela foi muito gentil, pacienciosa, e me deu uma única resposta acertando o problema totalmente, acertou "na mosca". nota 10 pra ela . fico muito satisfeito que tenhamos pessoas assim como ela no atendimento. Parabéns VIVIAN. bom inicio de semana pra voce.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita was very helpful and solved my login issues very quickly. Great service.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Gostaria de agradecer à Krystal pelo excelente atendimento. Todas as dúvidas que eu tinha, ela conseguiu responder com clareza e paciência. Além disso, mostrou as telas que eu precisava para esclarecer ainda mais minhas questões. Krystal é, sem dúvidas, uma exelente profissional. Muito obrigado, Krystal! Seu atendimento me ajudou bastante.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Amazing, one of the best support ever I ever receive. Thanks a lot Krysta you are a star!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team