Reviews (31,481)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 24, 2024

Blanca provided the fastest help I've ever experienced! I had an issue, and she resolved it within seconds. Her support was quick, efficient, and incredibly helpful. Absolutely top-notch service!

LORENZI
France
29 days using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2024

Very nice and helpfull app , easy to use and have a lot of options and suppliers from ali . You can connect products to your store very easy and that makes the life of dropshipper happier! If only this app gave you the choice to decorate the package of your products with your brand name would be a top top app! But as the very assistant member of help center - Luna explained me they do not have to do with the shipping and that is fair ,so i can communicate with the supplier to do this .

Bari-stas
Greece
5 days using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
United States
8 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Customer service was very helpful, especially Adele who was patient and answered all my questions.

My Store
United States
12 days using the app
DSers replied November 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 1, 2024

The integration is great, pretty simple to use but the best part is the support, they're on the ball and quick to reply. it's easy as you do it through facebook messenger.

DogaPus
United Kingdom
2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Thank you Vivian for helping us in downloading the report. Thank you for the amazing customer support. Professional and reliable!

MotoEmpire
Singapore
12 months using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Activa Day
United States
About 1 month using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

Frenchie Flair
United Kingdom
3 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Rfimp was good. Helped me with my issue right away

PawLift
Greece
2 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Rfimp greatly simplified my supplier mapping process and eliminated the hassle of order fulfillment. His expertise made managing suppliers and processing orders from my website much easier, ensuring everything operated seamlessly. I’m grateful for his thorough guidance, steady support, and step-by-step assistance throughout the entire process.

Bebe Products
United States
7 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team