Reviews (31,481)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 14, 2024

I had some issues with my supplier cancelling orders, which led to syncing failures. Zico from the support team promptly helped me solve the issue.

I am genuinely impressed by how the DSers support team operates. They reply in under a minute and find solutions to complex problems. Very well done

My Store
Australia
18 days using the app
DSers replied October 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 16, 2024

Rin helped a lot with my orders, great app and great service! Thanks

Bgins Beauty
United Kingdom
6 days using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 21, 2024

As a newcomer to dropshipping and the platform, I am still in the process of getting familiar with all the features and tools available. While I haven't explored everything yet, I’m impressed with how intuitive the interface is for beginners like me.

I plan to continue working with DSers and will have more feedback to share once I've had more time to use the platform fully. Looking forward to diving deeper into the features and seeing how they enhance my dropshipping business.

Best regards,
Hieu Nguyen

Sporty Mall
Vietnam
24 days using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 29, 2024

It was very helpful that they helped me solve the problem. I recommend it.

vainfull
United States
5 days using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Amazing customer service! Great platform!

Siftly
United States
6 months using the app
DSers replied October 22, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Rita has been incredibly helpful with all my issues, and the entire service team has provided great support.

Dashique
Canada
About 1 year using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 20, 2025

Atendimento impecável, Vivian, muito obrigada!

Go Stores Decore
Brazil
6 months using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 14, 2024

great and helpful service left by celia very fast and i got what i needed and they are always on hand to help no matter what

Link Express
United Kingdom
About 1 month using the app
DSers replied October 15, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

FootyTutor
United States
About 9 hours using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 28, 2024

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Seaside-Montessori
United States
6 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team