Reviews (31,670)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

February 10, 2025

great service

ARIDA
Israel
5 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your feedback! We’re happy to hear that you had a great experience with our service.

If you ever need any assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

February 17, 2025

Very good support!

WristGuard
Canada
About 1 month using the app
DSers replied February 20, 2025

Hello!

Thank you for your feedback! We're so glad to hear that you had a great experience with our support team. We truly appreciate your kind words.

If you ever need assistance in the future, don't hesitate to reach out. We're always here to help!

DSers Team

October 29, 2024

Very thankful for the time and help, which vivian invest to solve my problem. She definitely deserves an salary + and really in general, very good support.

Trendest
Switzerland
3 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Dsers customer service is awesome! They answered all of my questions and was very fast with their responses.

Mofashiondiva
United States
About 2 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 23, 2024

very good support chat

Mansionlikedecor
United States
Almost 2 years using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Had an excellent support experience with Chrissy. Very efficient and resolved all my issues promptly and in detail! Extremely satisfied with the support service of DSers. Chrissy is an asset to your team!

Tidy Tales
Greece
About 2 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 4, 2024

For customer support personnel; I just wanted to thank you for the steps you mentioned in your email. It solved a big problem since I am kind of a beginner in the drop shipping business so thanks again and keep explaining the most basic stuff whenever you can it really helps!

Have a great day!

Shopifest.us
United States
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2024

Selena was courteous and prompt and solved the problem right away! Thank you!

YourBeauty
United States
3 months using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 3, 2024

Wendy was a really good helper!

T4Y
Spain
6 months using the app
DSers replied December 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 10, 2025

Je tiens à remercier "Madame Villanelle" pour son aide précieuse sur Dsers - AliExpress Dropshipping Partner via la plateforme Messenger. J’avais une problématique de connexion qui durait depuis plusieurs jours, et grâce à son expertise et sa patience, j’ai enfin pu la résoudre. Elle a pris le temps de vérifier chaque détail et de me guider étape par étape dans les démarches à suivre. Son professionnalisme et sa réactivité m’ont été d’une grande aide. Un grand merci pour son accompagnement efficace !

Boutique Bien-être
France
11 months using the app
DSers replied February 13, 2025

Bonjour,

Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que Villanelle a pu vous aider à résoudre votre problème avec professionnalisme et réactivité. Votre satisfaction est notre priorité, et nous sommes heureux que vous ayez eu une expérience positive avec notre support.

Si vous avez besoin d’aide à l’avenir, n’hésitez pas à nous contacter.

Équipe DSers