Reviews (31,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 28, 2024

Aurora is very good in understanding problem thanks a lot

Icandoit1
United States
3 months using the app
DSers replied October 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Great customer service. Took care of my issues really quickly and efficiently.

Combat Plus
Mexico
14 days using the app
DSers replied December 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 6, 2024

Dsers is good and quite easy to use, I had some trouble with an order and the customer service immediately solved the problem in 1 minute, thank you so much!

Queenofdrag.com
France
Over 2 years using the app
DSers replied September 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 30, 2024

Isak has been AMAZING. helping me for more than one hour. super patient and available. thank you a lot for you kind help!

OrthoRepose
Italy
28 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 1, 2024

Quick support from Selena. Amazing!

MUREISH
United Kingdom
About 1 month using the app
DSers replied December 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Been using Dsers for a good few months now, simply cannot fault the customer support received, from all agents. Both Nephele and Olivia sorted and answered my queries insanely fast!! Best service about that I've experienced of late. 5*

Toosnug
United Kingdom
3 months using the app
DSers replied September 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 3, 2024

Quickly respond to solve my store issue with accurate and helpful information many thanks to the support team!!

Celebration Care Station
United States
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 12, 2024

Rita ,she is quickly respose professional,patient to guided to solve problems without any details

Sky World Shopping
Hong Kong SAR
2 months using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Customer service agent Blanca is of great help with quick responses and good solutions.

Soleaz
Netherlands
About 2 months using the app
DSers replied October 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

The new Customer Service live chat feature is a life saver! I messaged my issues and they helped me within minutes with an issues I've been trying to figure our for days. God Bless You!

Slay By Rae
United States
4 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team