Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 9, 2024

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Thrive & Health
United States
8 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 12, 2024

Extremely grateful for the help I received from Lucy. Very patient and helpful. Answered many questions and stayed on with me until I was all set. Very pleased. Thank you DSers and Lucy!!

Ellis Bay
United States
9 days using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 1, 2024

Quick support from Selena. Amazing!

MUREISH
United Kingdom
About 1 month using the app
DSers replied December 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Great customer service. Took care of my issues really quickly and efficiently.

Combat Plus
Mexico
14 days using the app
DSers replied December 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I'm really happy with the customer service AMAZING VERY HELPFUL.

WHICH IS RIGHT
United States
About 2 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 16, 2024

customer support was really quick and responsive and helpful, especially olivia!

goodyvault
Saudi Arabia
2 months using the app
DSers replied October 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

5 stars every time I write a review. Lydia is Amazing

DuraTech
United Arab Emirates
12 days using the app
DSers replied November 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Perfect fast support from Zico

Shop Ideas
Bulgaria
About 1 month using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 10, 2024

I had an amazing experience with the customer service at DSers, especially thanks to Blanca. She was incredibly helpful, patient, and made the whole process so much easier for me. Her attention to detail and willingness to assist me every step of the way was truly appreciated. If you're looking for excellent customer support, Blanca is the person to go to! Highly recommend DSers and their team.

Thank you, Blanca, for your outstanding support!

Kanyika
Mexico
5 days using the app
DSers replied October 15, 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Customer service agent Blanca is of great help with quick responses and good solutions.

Soleaz
Netherlands
About 2 months using the app
DSers replied October 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team