Reviews (31,483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 3, 2024

Great customer service by Rita. Very kind and helped me sort things out!

Essence Naturelle
Portugal
About 2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Isak at support did an amazing job, very quick and fast when answering my questions and did a great job with step by step screens shots wow! amazing guy and service!

robustandrustic
United Kingdom
Over 1 year using the app
DSers replied October 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita

Von Riche
United States
About 1 month using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 26, 2024

Customer Service Review: Zina

I recently had the pleasure of interacting with Zina during my support request, and I couldn't be more satisfied with the service I received. From the moment I reached out, Zina was prompt, professional, and incredibly friendly.

She took the time to listen to my concerns and thoroughly understood my issue. Zina was patient, explaining every step of the process in a way that was easy to understand. I appreciated her attention to detail and willingness to go the extra mile to ensure my problem was resolved.

Not only did Zina provide a solution, but she also offered helpful tips to prevent the issue from happening in the future. Her positive attitude and commitment to customer satisfaction truly made a difference in my experience.

Overall, Zina exemplifies what excellent customer service should be. Thank you for your help, Zina!

MagiKroken
Norway
17 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 23, 2024

Zoe was amazing at explaining things, I am a beginner and she explained everything in detail and she took her time. Thanks for everything !

Hynex france
France
4 days using the app
DSers replied November 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 13, 2024

Gostaria de agradecer à Krystal pelo excelente atendimento. Todas as dúvidas que eu tinha, ela conseguiu responder com clareza e paciência. Além disso, mostrou as telas que eu precisava para esclarecer ainda mais minhas questões. Krystal é, sem dúvidas, uma exelente profissional. Muito obrigado, Krystal! Seu atendimento me ajudou bastante.

Creys Living
Ireland
3 months using the app
DSers replied November 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 10, 2024

esta é uma recomendação a respeito do atendimento da VIVIAN relacionado com a minha dúvida.
ela foi muito gentil, pacienciosa, e me deu uma única resposta acertando o problema totalmente, acertou "na mosca". nota 10 pra ela . fico muito satisfeito que tenhamos pessoas assim como ela no atendimento. Parabéns VIVIAN. bom inicio de semana pra voce.

Tudo Ofertas
Brazil
6 months using the app
DSers replied November 12, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Thank you, DSers, for the great support! Special thanks to Esfania from the support team for her professional and pleasant help. She resolved my questions quickly and clearly. Much appreciated!

Auto Akcesoria
Poland
3 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 21, 2024

Perfect fast support from Zico

Shop Ideas
Bulgaria
About 1 month using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 2, 2024

Thank you so much Ms Neva for your support. i feel alot relieved after the support and i am hoping the team will respond quickly in solving the price update. thank you dsers team.

Groovy Moda
United Arab Emirates
4 months using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team