Reviews (31,672)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

October 31, 2024

Chrissy is a very professional agent.
I was lucky to be in touch and got my problem solved.
Kind regards.

CHADECK.COM
France
3 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 28, 2024

The support I received from agent Selena was fantastic; they have one of the best customer service experiences I’ve ever had. She helped me at every step, was quick and friendly, and most importantly, she resolved all my questions without leaving me alone for even a moment. She guided me through my issue until it was fully resolved. I highly recommend this app; it’s functional, and the customer service is outstanding. Thank you so much, Selena! I hope they give you a raise for being so efficient. Best regards.

iCuracao
United States
3 days using the app
DSers replied October 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 17, 2024

I had struggle with my Stores on Dsers, but i could easy solve the problem in under 15 Minutes, thanks to Raphael. He responded very fast and was able to help me in record time!

Thanks!

Limuna
Germany
25 days using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 13, 2024

I wanted to take a moment to express my sincere gratitude for the excellent service Wendy provided. When I was unsure of something and asked, Wendy answered me that was easy to follow and understand.
Thank You.

Admirable
Australia
3 months using the app
DSers replied October 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2024

I recently got help from Chloe on the DSers team, and I couldn’t be happier with the experience! She was so kind, patient, and really knew her stuff. She didn’t just fix my issue; she made sure I understood everything along the way. I rarely leave reviews, but Chloe deserves a shoutout for being amazing. Thank you for making what could’ve been stressful so easy!

Dr. Snooze
United States
About 3 hours using the app
DSers replied December 9, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 26, 2024

Thanks Maria for helping me while reinstalling the store. You were very helpful in helping me fix the problem.

BoozShirt
Vietnam
About 1 month using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 20, 2024

I thank Rita for the quick help, and kindness.will recommend everyone to contact Rita for help.
THANK YOU Rita :-)

Magellan
Austria
7 months using the app
DSers replied October 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 18, 2024

Chloé a été vraiment été efficace et rapide à la résolution de mon problème. On la sent impliquée et serviable via le chat. Je l'en remercie.

Eleabox
Switzerland
5 months using the app
DSers replied November 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 3, 2024

Dylan was able to help me very quickly with my customer service questions. He was clear with his directions and included picture diagrams to help assist.

Follow Your Nose YYC
Canada
Almost 2 years using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 11, 2025

Customer service is prompt. Also, price-performance ratio is very good.

Cat Shop Boys
United States
2 days using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team