Reviews (31,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 1, 2024

Quick support from Selena. Amazing!

MUREISH
United Kingdom
About 1 month using the app
DSers replied December 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2024

i got some good and fast help from Vivian from dsers. very good, thank u.

Migrainehat
Sweden
29 days using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 12, 2025

Thanks to Sandra for the help

luscina
Morocco
7 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 7, 2024

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

FUSHIA
United States
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 24, 2024

⭐️⭐️⭐️⭐️⭐️ Fantastic Support from Isak at DSers!

I had an incredible experience with Isak while integrating my orders through DSers. He was quick to respond and provided clear, step-by-step guidance, making the entire process smooth and stress-free. His expertise in helping me link my Shopify and Etsy stores with DSers for seamless order management was invaluable.

Isak went above and beyond to ensure I understood how to manage and fulfill my orders, which has saved me a ton of time. I couldn’t have asked for better support, and I highly recommend DSers, especially with help from Isak!

LUXURIOUS CHARM
United States
13 days using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 13, 2024

I had a fantastic experience working with Maria on DSers! Her service was exceptional from start to finish. Maria was incredibly knowledgeable, responsive, and went above and beyond to ensure that all my needs were met. She made the entire process smooth and efficient, addressing all my questions with patience and professionalism. Thanks to her, I feel confident and well-supported in my endeavors. Highly recommend her services to anyone looking for top-notch assistance!

Animal Ally Co
Canada
4 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 21, 2024

Perfect fast support from Zico

Shop Ideas
Bulgaria
About 1 month using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

I am very satisfied with the service by Vivian. Helped me quick & simple.

ComfortBelt
Sweden
About 1 month using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Very satisfy with service provided by Blanca at Dsers, today !

Antonioelectronic
United States
3 months using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 30, 2024

Blanca was the best today, she quickly respond to my problem. I'm still learning and she was very patient and caring.

Simple Mondo
Australia
5 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team