Reviews (31,367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 21, 2024

Perfect fast support from Zico

Shop Ideas
Bulgaria
About 1 month using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 10, 2024

I had an amazing experience with the customer service at DSers, especially thanks to Blanca. She was incredibly helpful, patient, and made the whole process so much easier for me. Her attention to detail and willingness to assist me every step of the way was truly appreciated. If you're looking for excellent customer support, Blanca is the person to go to! Highly recommend DSers and their team.

Thank you, Blanca, for your outstanding support!

Kanyika
Mexico
5 days using the app
DSers replied October 15, 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Customer service agent Blanca is of great help with quick responses and good solutions.

Soleaz
Netherlands
About 2 months using the app
DSers replied October 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Aurora is very good in understanding problem thanks a lot

Icandoit1
United States
3 months using the app
DSers replied October 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Very Helpful and friendly

T Jays Amazing Deals
Canada
5 months using the app
DSers replied November 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

HI, I have just started with DSers and I had a question about my first order. Selena was very helpful, she explained what the issue was and checked the details and updated my account and explained what I need to do next time, she was helpful and professional and efficient - I am liking DSers :)

PET JOY GIFTS
United Kingdom
About 1 month using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 8, 2024

I was migrating a couple of stores to one account and Krystal was very helpful & informative during my support session. Great service Krystal!

Etorrotravel
United States
About 1 month using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Good customer service Holly was very helpful and solved my problem quickly

Snooze Lab Co
United States
10 days using the app
DSers replied November 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 29, 2024

It was very helpful that they helped me solve the problem. I recommend it.

vainfull
United States
5 days using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Zoe was amazing at explaining things, I am a beginner and she explained everything in detail and she took her time. Thanks for everything !

Hynex france
France
4 days using the app
DSers replied November 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team