Reviews (31,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 29, 2024

It was very helpful that they helped me solve the problem. I recommend it.

vainfull
United States
5 days using the app
DSers replied December 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 13, 2024

i got very good support of vivian.

DuttarnaCompany
Sweden
24 days using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 23, 2024

Zoe was amazing at explaining things, I am a beginner and she explained everything in detail and she took her time. Thanks for everything !

Hynex france
France
4 days using the app
DSers replied November 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2025

Rick Jackson did a great job assisting me

Chitrang&Co.
United States
2 months using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Always great help on hand

Brief Boxers
United States
About 1 month using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I'm really happy with the customer service AMAZING VERY HELPFUL.

WHICH IS RIGHT
United States
About 2 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 8, 2024

very satified with the service rendered was very helpfull through out the whole process highly recommended

Elevate-elixirs
United Kingdom
3 months using the app
DSers replied October 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Very fast, rapid response and help from the support team - thank you Celia for your help! :)

TreasuredAurastore
United Arab Emirates
10 days using the app
DSers replied November 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 9, 2024

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Thrive & Health
United States
8 days using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Gloria was absolutely amazing and helpful with my problem. She gave very detailed instructions on how to fix the problem.

Passionss Boutique
United States
1 day using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team