Reviews (31,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 23, 2024

Zoe was amazing at explaining things, I am a beginner and she explained everything in detail and she took her time. Thanks for everything !

Hynex france
France
4 days using the app
DSers replied November 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 7, 2024

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

FUSHIA
United States
About 2 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 13, 2024

i got very good support of vivian.

DuttarnaCompany
Sweden
24 days using the app
DSers replied December 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2024

I'm really happy with the customer service AMAZING VERY HELPFUL.

WHICH IS RIGHT
United States
About 2 months using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Very fast, rapid response and help from the support team - thank you Celia for your help! :)

TreasuredAurastore
United Arab Emirates
10 days using the app
DSers replied November 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Good customer service Holly was very helpful and solved my problem quickly

Snooze Lab Co
United States
10 days using the app
DSers replied November 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Gloria was absolutely amazing and helpful with my problem. She gave very detailed instructions on how to fix the problem.

Passionss Boutique
United States
1 day using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 13, 2024

Zina helped me with my issue about not being able to sell aliexpress products on my store because it just said it was sold out so she told me where to go and I fixed it and Im happy because i was struggling for like 2 hours to figure out what happened. thank you zina love u

BITON
Serbia
About 1 month using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 5, 2024

Great app and fantastic customer service. Super fast responses

LavisLuxe
United Kingdom
2 months using the app
DSers replied November 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 18, 2024

I am literally happy to work with Dsers. Even if I have small doubts, they are very fast at responding and the Dsers staff is also very friendly.
Also thanks to Sans for being so friendly and quick at helping.

NicheHook
India
4 months using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team