Reviews (31,367)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 5, 2024

Good customer service Holly was very helpful and solved my problem quickly

Snooze Lab Co
United States
10 days using the app
DSers replied November 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Gloria was absolutely amazing and helpful with my problem. She gave very detailed instructions on how to fix the problem.

Passionss Boutique
United States
1 day using the app
DSers replied January 20, 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Always great help on hand

Brief Boxers
United States
About 1 month using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

Olivia has been very helpful, she guided me nicely and made sure I understood my issues properly. Even though my issue didn't get fixed yet due to processing time but Olivia has a great patience, she explained how fix my issues later in full detail. a very great customer service! Keep up the good work Olivia :)

MarvelSphere
Australia
6 months using the app
DSers replied September 5, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 13, 2024

Zina helped me with my issue about not being able to sell aliexpress products on my store because it just said it was sold out so she told me where to go and I fixed it and Im happy because i was struggling for like 2 hours to figure out what happened. thank you zina love u

BITON
Serbia
About 1 month using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 27, 2024

I would recommend Dsers-AliExpress to anyone as it’s a great service and I am super pleased with layout and the service I get for my store and the help centre was on point and thank you Celia for your assistance today

Ryans Archive
South Africa
About 2 months using the app
DSers replied October 8, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great app and fantastic customer service. Super fast responses

LavisLuxe
United Kingdom
2 months using the app
DSers replied November 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 21, 2024

RITA WAS FANTASTIC, MORE THAN HELPFUL AS A NEW STORE OWNER.

THANX RITA.

TekzSpark
United Kingdom
About 1 month using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Sandy helped me a lot. very good service!!

E-QUIPP
Netherlands
2 months using the app
DSers replied October 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2024

I would like to thank you for solving my problem and taking the time to help me.

vela Beauty
Germany
About 1 month using the app
DSers replied October 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team