Reviews (30,556)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization options. They value the comprehensive supplier management and user-friendly interface suitable for both new and experienced dropshippers. The responsive customer support and enhanced shipping capabilities with automatic updates are also highlighted, contributing to improved operational efficiency and business growth.

October 21, 2024

Eu estava desanimado achando que eu não iria conseguir, foi quando eu acionei o suporte e a Sandy me ajudou muito, ela foi muito atenciosa e paciente e me ajudou e me ensinou muito bem, sou muito grato pelo atendimento desta profissional super qualificada. Gratidão.

NovaNex
United States
About 1 month using the app
DSers replied October 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Great app, Very speed in response, I want to thank Adele for helping me about my concerns

Essential4You
Türkiye
10 days using the app
DSers replied November 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Rita worked on my issue verry quickly and efficiently. Thank you Rita! Best regards!!!

Pet Funny Place
Portugal
3 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

sandy has given me great service, fixed my issue with ease

My Store
Bahrain
6 days using the app
DSers replied September 18, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2024

Great support from Villanelle

ASAS HAMBURG
Germany
9 months using the app
DSers replied November 18, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 16, 2024

Such a great app. It saves so much time in AliExpress automation, and the support staff is wonderful

My Store
United States
13 days using the app
DSers replied October 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Rita helped me through the whole process! She was fantastic!

Kitchen Kraftz Store
Portugal
28 days using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 24, 2024

Excellent customer service. Zico was very helpful

Reginco
United Kingdom
16 days using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2024

I worked with Jacinta today, and although I was a bit disappointed in my request, Jacinta as right there with me, and provided alternative solutions, and in the end felt so much better after our chat! Thank You Jacinta
nice workin w u
lEE-ON

LOVER HEELS
United States
About 1 month using the app
DSers replied August 11, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Holly helped me with exactly what I needed.

My Store
United States
9 days using the app
DSers replied October 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team