Reviews (31,741)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

May 21, 2022

there is no basic filter to show out of stock products from ali, making this app fairly useless as now easy way to see or replace out of stock products. amazing that such basic functionality is missing

Cheap Snow Gear
United Kingdom
3 days using the app
DSers replied June 2, 2022

Hello Cheap Snow Gear,

Thank you for your suggestion and feedback.
We are working to implement new features after receiving the thoughts of merchants coming from Oberlo and ...

September 22, 2023

il prezzo degli articoli è maggiore se acquisto tramite dsers che direttamente online con aliexpress-
Inoltre mi è stato spiegato che per via dello sconto vedrei quanto lo pago solo nel momento in cui lo acquisto e comunque il prezzo risulterebbe superiore a quello che pagherei comprese spese di spedizione direttamente da utente finale su aliexpress
MAH!

I LOVE DELIVERY
Italy
2 days using the app
DSers replied September 25, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with ...

August 9, 2022

where is my oberlo data? why won't it sync? I have hundreds of items in my store and now oberlo is gone and apparently this is supposed to replace it but there is no option to sync

Hippy Haven
Cayman Islands
2 days using the app
DSers replied August 10, 2022

Hello Hippy Haven,

Our customer service team has contacted you to fix this issue.
The Oberlo migration period is now over, but our team can help you to make sure you don't ...

February 14, 2024

me restringe el envio, aparece que no esta disponible

SAVED
Chile
1 day using the app
DSers replied February 16, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with ...

September 27, 2019

it's the worst app. you can't import same aliexpress link twice.

magicaleyelash
United States
About 14 hours using the app
DSers replied September 27, 2019

Hi there !

We are terribly sorry that we failed to satisfy your request at the moment.
You will be able to import same products for more than one time in coming DSers Pro ...

September 14, 2023

Coloquei um produto do DSERS, o produto não entrou no meu shopify e ficou em processamento faz um dia. Por isso, não conigo colocar nenhum ouro produto.

paulistinhashop
Brazil
About 12 hours using the app
DSers replied September 18, 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

September 18, 2023

I want to unsubscribe from this app now it's a useless app, There is no product shipping to Germany. It is only 20 days. That time is nonsense. No one should register. If you want to do it, do it for free. I bought a subscription.

Wearing Special
Portugal
About 6 hours using the app
DSers replied September 19, 2023

Hello,

Thank you for review, every point of view matters.
Could you give us more details about the exact issue you faced?
Many products do ship to Germany. Any more light you ...

September 11, 2023

Really bad app. A product in my import list is being pushed in an infinite loading since 3 hours. It's grayed and I can't do anything. I can't push other products, so I can't continue to work, this app broke my store. Tried to reinstall the app but the product is always "being pushed". Time wasting, Really annoying

Tout Pour Chat
France
About 2 hours using the app
DSers replied September 13, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other ...

October 9, 2023

Once I pushed a product to my store, I could not actually see it on my website.

The Birthday Girl
United States
About 2 hours using the app
DSers replied November 1, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other ...

July 22, 2020

I been waiting over 1 hour cannot get a customer services rep to even answer my questions. They said they sent me a email but nothing showed up.

LaTae's Boutique
United States
42 minutes using the app
DSers replied July 22, 2020

Hi there LaTae's Boutique team. Sorry that you did not get support in time. Support team works during 7:00 am to 00:00 am UTC+8. If you contacted us during our resting time, ...