Reviews (31,728)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

February 17, 2024

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

beautyberracacosmetics
United States
4 days using the app
DSers replied February 19, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

May 21, 2022

there is no basic filter to show out of stock products from ali, making this app fairly useless as now easy way to see or replace out of stock products. amazing that such basic functionality is missing

Cheap Snow Gear
United Kingdom
3 days using the app
DSers replied June 2, 2022

Hello Cheap Snow Gear,

Thank you for your suggestion and feedback.
We are working to implement new features after receiving the thoughts of merchants coming from Oberlo and we'll try to improve as much as possible in the near future!
Please don't hesitate to share your ideas if you have more, we're always happy to hear them.

DSers Team

September 22, 2023

il prezzo degli articoli è maggiore se acquisto tramite dsers che direttamente online con aliexpress-
Inoltre mi è stato spiegato che per via dello sconto vedrei quanto lo pago solo nel momento in cui lo acquisto e comunque il prezzo risulterebbe superiore a quello che pagherei comprese spese di spedizione direttamente da utente finale su aliexpress
MAH!

I LOVE DELIVERY
Italy
2 days using the app
DSers replied September 25, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there, the pricing of product is a bit tricky, but DSers never charges more.
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

August 9, 2022

where is my oberlo data? why won't it sync? I have hundreds of items in my store and now oberlo is gone and apparently this is supposed to replace it but there is no option to sync

Hippy Haven
Cayman Islands
2 days using the app
DSers replied August 10, 2022

Hello Hippy Haven,

Our customer service team has contacted you to fix this issue.
The Oberlo migration period is now over, but our team can help you to make sure you don't lose any data!

Please let us know if you need more help once it is fixed, we'll be glad to assist!

DSers Team

February 14, 2024

me restringe el envio, aparece que no esta disponible

SAVED
Chile
1 day using the app
DSers replied February 16, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

September 27, 2019

it's the worst app. you can't import same aliexpress link twice.

magicaleyelash
United States
About 14 hours using the app
DSers replied September 27, 2019

Hi there !

We are terribly sorry that we failed to satisfy your request at the moment.
You will be able to import same products for more than one time in coming DSers Pro which will also support CASH BACK, advanced mapping feature, etc.

For your issue , thanks to the idea of our kind users who always help us to improve DSers, there are several ways to fix it :
1. Add deleted variants on Shopify then DSers will sync instantly . It won't take more than 1 minute.
2.Duplicate the product and edit on Shopify .
Just as our team shared with you on Messenger.

We apologize if we confused you and failed to resolve your issue.
Please give it a try again and you will find that how convenient it will be to process hundreds of orders in minutes.

Have a nice day and a sweet coming weekend.

DSers Team

September 14, 2023

Coloquei um produto do DSERS, o produto não entrou no meu shopify e ficou em processamento faz um dia. Por isso, não conigo colocar nenhum ouro produto.

paulistinhashop
Brazil
About 12 hours using the app
DSers replied September 18, 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

September 18, 2023

I want to unsubscribe from this app now it's a useless app, There is no product shipping to Germany. It is only 20 days. That time is nonsense. No one should register. If you want to do it, do it for free. I bought a subscription.

Wearing Special
Portugal
About 6 hours using the app
DSers replied September 19, 2023

Hello,

Thank you for review, every point of view matters.
Could you give us more details about the exact issue you faced?
Many products do ship to Germany. Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

September 11, 2023

Really bad app. A product in my import list is being pushed in an infinite loading since 3 hours. It's grayed and I can't do anything. I can't push other products, so I can't continue to work, this app broke my store. Tried to reinstall the app but the product is always "being pushed". Time wasting, Really annoying

Tout Pour Chat
France
About 2 hours using the app
DSers replied September 13, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

October 9, 2023

Once I pushed a product to my store, I could not actually see it on my website.

The Birthday Girl
United States
About 2 hours using the app
DSers replied November 1, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team