DSers‑AliExpress Dropshipping

Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process.

He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness.

It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.

I tried AutoDS and I was SO frustrated with how their tools did not work—AND I was only on their trial: imagine that! LOL. But thanks to that I was able to find DSers and so far so GOOD! Customer service seems to be GREAT but it is only my first time contacting them YET I have a GREAT feeling about all of this: many thanks guys! I want to thank Wendy and Emily for helping me today.

Kindly resolve my store issue as soon as possible with accurate and helpful information. Thanks to the support team!

I had an issue with one of my orders on AliExpress, but one of their customer service representatives from DSers, Gloria, was extremely helpful. She took the time and made the effort to find me a better supplier for a product that was out of stock. As someone who is still new to using this app, I appreciated that she didn’t leave me behind and ensured I was well taken care of. Thank you, Gloria!

Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!

Excellent service, helped me a lot and answered my questions, I was attended by Lena, 10 out of 10

Vivian was excellent! I was desperately trying to fulfill an order and Vivian was very patient and knowledgeable. She was able to sort through my dilemma quickly and helped me get everything straight. It relieved a lot of stress tonight for me. 5 Gold Stars!!!

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

I would like to express my sincere appreciation for Selena's exceptional assistance. She addressed all of my queries with professionalism and efficiency, ensuring that I was completely satisfied with the support provided. I am extremely pleased with her help and am happy to give her a well-deserved 5-star rating. Thank you, Selena!

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely efficient and demonstrated a deep knowledge of the platform, offering excellent support. I highly recommend Rfimp’s service to anyone using DSers for dropshipping. Thank you so much for your quick and effective assistance!