Reviews (30,556)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization options. They value the comprehensive supplier management and user-friendly interface suitable for both new and experienced dropshippers. The responsive customer support and enhanced shipping capabilities with automatic updates are also highlighted, contributing to improved operational efficiency and business growth.

August 5, 2024

I'm very satistied of the service that was given to me by Vivian. Thank you so much

BargainSmartDirect.com
United States
12 months using the app
DSers replied August 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 7, 2024

Luna was amazing with the customer service, I explained my issues and Luna easily showed me the solution to getting my products listed correctly and gave me helpfull tips and info on how to easily navigate and umderstand what is actually happening with the app

T Style
United States
About 1 month using the app
DSers replied August 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 22, 2024

I recently had the pleasure of working with Miss Olivia from DSers live support, and I couldn't be more impressed with the experience. As someone who was creating a store and binding products with DSers for the first time, I encountered a few challenges along the way. When I reached out to live chat for help, I was fortunate to be connected with Olivia, who was not only extremely professional but also incredibly knowledgeable.

She patiently guided me through the entire process, making sure I understood every step, and resolved all my issues with ease. Her expertise and training were evident in how smoothly she handled my concerns, and she made what could have been a stressful situation feel completely manageable.

Thanks to her, my store is now up and running without a hitch. Olivia truly went above and beyond to ensure I had a great experience, and I’m grateful for her help. Highly recommend DSers live support!

Better Sleep Access
United States
About 2 hours using the app
DSers replied October 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 22, 2024

Rita was very patient with me, and kind as well.
ahe answered all my questions

Tripl'N
Portugal
6 months using the app
DSers replied August 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

Celia did a very great job explaining what i didnt do correctly and helped me fix the problem in couple of minutes

Lush Light Garden
Latvia
24 days using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 21, 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canada
5 months using the app
DSers replied July 22, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 1, 2024

If you can master it, there’s no app more convenient than this

Radiance Treasures Japan
Japan
3 months using the app
DSers replied September 4, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Thank you Mira so much!

Amazing help!

High Level assistance!

PicShop
Netherlands
About 2 months using the app
DSers replied September 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

"I had an excellent experience with DSers for managing my dropshipping orders. The platform is intuitive and integrates seamlessly with Shopify, making it easy to process bulk orders and manage suppliers efficiently. A special shoutout to their support team, especially Rfimp, for their exceptional assistance. I was having trouble with my order setup, and they patiently guided me through the process. Thank you, Krystal!"

Mi tienda
Spain
About 3 hours using the app
DSers replied November 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 1, 2024

Their service is attentive and patient, they solve problems very quickly, and send tutorials quickly too, I thank the platform which is simple and complete, the best on the market, and also to the service representative Raphael, thank you Dsers!

LojaAluz
Brazil
4 months using the app
DSers replied August 4, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team