Reviews (31,683)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing, advanced product customization, and effective supplier management. The user-friendly interface suits both new and experienced dropshippers, while the responsive customer support quickly resolves issues. Features like automatic price and stock updates, real-time order syncing, comprehensive analytics, and versatile shipping options enhance its utility for streamlined dropshipping operations.

November 26, 2024

Rita was so helpful and she was taking her time to talk to me about my problem, thank you, dear friend

SmartClean
Romania
4 days using the app
DSers replied November 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 27, 2024

I am very satisfied with the costumer service given to me by Celia from the support team. I had a huge problem but i got the help i needed quickly and precisely. Very pleased with the experience.

VR Attachments
Denmark
About 1 year using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 21, 2024

Perfect fast support from Zico

Shop Ideas
Bulgaria
About 1 month using the app
DSers replied November 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 28, 2024

I having trouble with DSers today and i,m asking any help to assistent from DSers his name is Zico he help me how to fix Place the order to alliexpress and finally he help me to fix evreting is working normal again i,m so happy to assist with him today,one more time thank you so much Zico all the best for you

Procasegear
United Kingdom
5 months using the app
DSers replied October 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 9, 2024

Maria from customer support was incredibly helpful in resolving my issue. She was professional, efficient, and made the whole process easy. I appreciate her excellent service!

Engalo
Germany
5 months using the app
DSers replied October 15, 2024



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 13, 2024

A Maria foi muito prestativa e paciente. Solucionou todas as minhas demandas de forma rápida e objetiva. Atendimento exemplar!

Além do Berço
Brazil
11 months using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 31, 2024

I am very happy with the assistant & help from Celia the DSers's customer support agent

Dreamland Kids
Australia
6 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 10, 2024

I had an issue with syncing shopify and aliexpress. I got it resolved within minutes literally! Lena provided straightforward consulting straight to the point, and very polite. Very helpful, indeed. Thank you DSers for all the support!

My Store
Kazakhstan
About 2 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 22, 2024

I had a payment issue related to the app and Raphael helped me out real-quick. The response was instantaneous and to the point.

Moody Ducks
India
3 months using the app
DSers replied November 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 9, 2025

die Sandy hat mir sehr weitergeholfen. Am Anfang dachte ich, es wird nichts daraus, weil es nur per Chat ist. Abber es ging so schnell und einwandfrei. Ich bin mehr als positiv überrascht. Vielen Dank!!

NOJ
Germany
4 months using the app
DSers replied February 13, 2025

Hallo,

Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Sandy Ihnen so gut weiterhelfen konnte und Sie positiv überrascht wurden. Unser Ziel ist es, Ihnen schnell und effizient zu helfen!

Falls Sie in Zukunft weitere Unterstützung benötigen, zögern Sie nicht, uns zu kontaktieren.

DSers Team