Reviews (31,356)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 21, 2024

Zina from customer service was amazing. Very helpful and patient.

Zina even gave me couple of good tips

Fashiva
United Kingdom
13 days using the app
DSers replied October 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Luna was very helpful and respond fast.

Quorali
United States
2 months using the app
DSers replied November 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 9, 2025

Elora u r the best , thnx for ur help nd support

AL NIMER HUB STORE
United States
3 months using the app
DSers replied January 13, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2024

They were very quick to respond to my questions.They were very quick to respond to my questions.

Dort-Store
Germany
3 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 6, 2024

I enjoy using DSers, anytime I have an issue they are quick to resolve it. Sans was my representative and was very helpful! I recommend using DSers for all your Dropshipping needs .

Maryjanes Designs
United States
Over 1 year using the app
DSers replied September 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Rfimp helped me really quickly!

GemityLab
Netherlands
18 days using the app
DSers replied December 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 27, 2024

maria from customer service was above and beyond on helping me and may she help others along the way

ChoppedShop
United States
About 2 months using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Chrissy supported me through out all my questions about Dsers, was truly helpful and patient, great service.

BGS
Spain
2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Very good service, Was needing an issue resolved and it was quickly taken care of! Thank you

PURE TECH SOLUTIONS
United States
4 days using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

An agent named Chloe, He just Provide me a great service about Delivery time and product sourcing. it was worthy!

Thanks a lot dsers Team, and Specially Thanks to Chloe!

Looks Tooks
Bangladesh
5 days using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team