Reviews (31,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 3, 2024

Rfimp helped me really quickly!

GemityLab
Netherlands
18 days using the app
DSers replied December 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 13, 2024

I had an excellent experience with the live chat support. They responded to my queries quickly and provided clear, helpful guidance that resolved my issues quickly. The support team is knowledgeable and efficient, which made the entire process smooth and stress-free. I highly recommend their service.

My Store
Kenya
2 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 2, 2024

Amazing service by Vivian, solved pricing issues and very satisfied with the service.

Achieve Accessories
Canada
26 days using the app
DSers replied December 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Rin was very kind and very helpful. Excellent service.

NixAI Test Store
Colombia
23 days using the app
DSers replied October 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 14, 2025

Excellente application
La plate-forme d'aide a été très réactive et a su trouver rapidement et efficacement la solution à mon problème
Je recommande vivement l'application Dsers.

LE COIN CUISINE
France
3 months using the app
DSers replied January 20, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Luna was very helpful and respond fast.

Quorali
United States
2 months using the app
DSers replied November 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2024

fast reply and directly to the point.

Gems by L.L
Cambodia
About 1 month using the app
DSers replied October 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 22, 2024

great customer service, Rfimp was quick to answer my question and check my order issues. Very pleased with the service

Megan Boutique
United Kingdom
About 1 month using the app
DSers replied October 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 22, 2024

Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!

CavitechMed
Canada
About 2 months using the app
DSers replied October 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Very good service, Was needing an issue resolved and it was quickly taken care of! Thank you

PURE TECH SOLUTIONS
United States
4 days using the app
DSers replied November 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team