Reviews (31,356)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 28, 2024

Sandy provided excellent support! a patient and polite consultant

RokStarModern
Australia
6 months using the app
DSers replied October 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Very happy with the support I receive from DSers. Rin from DSers team was extremely helpful in resolving my issues and answering my questions. A++++

Jolly Rooster Mercantile LLC
United States
8 days using the app
DSers replied November 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 5, 2024

"The support team's help turned my bad day with my first Shopify order into a great one! The conversation was very enthusiastic and helped me clearly understand the order fulfillment process on DSers and Shopify! 5 stars!

Drakelite
United States
4 months using the app
DSers replied September 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 13, 2024

I am satisfied and happy by helping Hayli the person by Desers support

Welcome fashion store
United Kingdom
Almost 2 years using the app
DSers replied October 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 14, 2025

Excellente application
La plate-forme d'aide a été très réactive et a su trouver rapidement et efficacement la solution à mon problème
Je recommande vivement l'application Dsers.

LE COIN CUISINE
France
3 months using the app
October 22, 2024

Aimee helped me understand the concerns that I have in my shop. With her quick and accurate response it will help me out in figuring the problems and would be easy for me to solve. Thank you so much.

Oh.N.G!
United States
3 days using the app
DSers replied October 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 14, 2024

Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)

AmbientAnalog
United States
4 months using the app
DSers replied September 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2024

Very helpful, kind and EXTREMELY fast support! <3

Vibralux
Slovenia
29 days using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 2, 2024

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

omenda
Germany
10 months using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 18, 2024

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

Hikesense
Australia
7 months using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team