Reviews (31,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 17, 2024

Olivia was great! I had help right away and my problem was solved.

Fredhappy
United States
16 days using the app
DSers replied October 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2024

They were very quick to respond to my questions.They were very quick to respond to my questions.

Dort-Store
Germany
3 months using the app
DSers replied November 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Support is very important, and they give a quick answer and full help

Sustainify
Israel
4 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 3, 2025

Selena, thank you for your help today! Greatly appreciated

Lily's Bazar
United States
23 days using the app
DSers replied January 6, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 21, 2024

Very helpful.Good customer service skills

GOODZONIA
United States
6 months using the app
DSers replied December 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Great app, Very speed in response, I want to thank Adele for helping me about my concerns

Essential4You
Türkiye
10 days using the app
DSers replied November 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2024

great service!!

Children's Territory a Unit of VIC&SI LLC
United States
About 2 years using the app
DSers replied December 12, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 11, 2024

I was stuck fulfilling my first few order and I contacted Dsers messenger. And then Chloe from Dsers came to a rescue. She helped me to understand so many things and answered all my stupid questions. 5 Start for her. ❤️

Kidiy
Australia
3 months using the app
DSers replied September 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 26, 2024

An agent named Chloe, He just Provide me a great service about Delivery time and product sourcing. it was worthy!

Thanks a lot dsers Team, and Specially Thanks to Chloe!

Looks Tooks
Bangladesh
5 days using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 11, 2024

Very happy with the support I receive from DSers. Rin from DSers team was extremely helpful in resolving my issues and answering my questions. A++++

Jolly Rooster Mercantile LLC
United States
8 days using the app
DSers replied November 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team