Reviews (31,255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

December 12, 2024

I needed help today with some orders that had not gone through. I asked DSers for help and had a lovely lady called Chloe who really helped me to sort out my problem. I would give Chloe a star rating on 10 for her wonderful help.

SPORTUTTI
United Kingdom
About 2 months using the app
DSers replied December 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 9, 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , thanks Wendy for your help!!! You are wonderfull!!

Maut Chic
Chile
Over 1 year using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

I recently had the pleasure of interacting with Zico customer service team, and I must say, they exceeded my expectations. From the moment I reached out, the response was prompt, professional, and genuinely friendly. He solved my problem in a matter of minutes.

Love Allure
United States
11 months using the app
DSers replied November 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 1, 2024

I was desperate to make sure my order was going through properly to be fulfilled. Luna assisted me in ensuring this order was done correctly. Luna exemplified outstanding customer service!

dachicstyles
United States
Almost 2 years using the app
DSers replied November 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 29, 2024

I've been using DSers for my Shopify store, and it has been a game-changer for managing my dropshipping orders.

Zoe from the support team was very helpful and patient in guiding me through an issue with an unmapped order. The platform itself is user-friendly, and I appreciate the automation it brings to my workflow.
I highly recommend DSers.

Thank you, Zoe for your assistance.

SS69
Italy
About 2 months using the app
DSers replied December 1, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 7, 2024

Stella provided amazing, quick and accurate support when I needed it after hours

Thank you!!
Amazing Service A++

Brassoin
Australia
5 months using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Had an amazing experience with Raphael on live chat support today! They were super helpful and patient in guiding me through the entire process of shipping products from my website using DSers. They answered all my questions clearly and made sure I understood every step. Really appreciated the quick and friendly assistance – made everything so much easier!

Sefarra
United Kingdom
About 2 months using the app
DSers replied November 17, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 26, 2024

Dsers makes fulfilling orders quick and easy. Their customer service is top notch, Selena was very helpful

Scarpian
Australia
Over 2 years using the app
DSers replied December 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 27, 2024

I had the pleasure of receiving support from Lucy on the DSers team, and I can't recommend her enough! She was incredibly efficient, patient, and knowledgeable throughout the process. Lucy guided me step-by-step and ensured that all my concerns were addressed thoroughly. Her professionalism and friendly demeanor made the experience seamless and stress-free. Thank you, Lucy, for your outstanding assistance!"

LAPANIA
France
6 months using the app
DSers replied December 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2024

Rfimp Was amazing, they answered all my questions with professionalism and knowledge. It was just what I was looking for and it helped me educate myself in my journey. Very proud of my experience with Rfimp.

Tot-Aide
United States
9 months using the app
DSers replied December 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team