Reviews (31,483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

November 8, 2024

I am really surprised to get Mr. Sans' quick reply to my e-mail this morning and his answered my questions very friendly, professionally, which makes me very happy. I personally I do not think I can find a better one than DEser to cooperate with. I will share more with pleasure after our delivery is finished soon. Thank you again Sans!

ZhimatangDiy
United States
23 days using the app
DSers replied November 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Customer service agent Blanca is of great help with quick responses and good solutions.

Soleaz
Netherlands
About 2 months using the app
DSers replied October 31, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 27, 2024

Awesome app. Excellent customer support.

My Store
United States
9 days using the app
DSers replied December 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Lucy was great. Was able to help me with everything I needed. No hassle and was really quick. If I have any issues in future I hope to get Lucy again.

FurLuxeFinds
United Kingdom
About 2 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 10, 2024

Je suis agréablement surprise de la prise en charge par tchat avec Selena. Elle s'est montrée très disponible, j'ai eu du mal à comprendre certaine choses mais elle a toujours répondu et fait en sorte que j'arrive à comprendre. Grâce à elle j'ai découvert des fonctionnalités que je ne connaissais pas et qui vont beaucoup servir à amléiorer mon business.
Merci pour le temps qu'elle m'a accordé et à sa gentillesse.
Merci à elle et au service client de DSERS, continuez comme cela !

Veilleuse de Nuit
Guadeloupe
11 months using the app
DSers replied October 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

I was able to get great help from Vivian @DSers, the product seems to be great so far. Looking forward to seeing the automation in action.

Power Knee Wraps
United States
About 2 months using the app
DSers replied October 31, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2024

Rin was amazing for me. I was replied to within minutes and sold me issues with mapping suppliers within the first response! I couldn't be happier

Life on the Spectrum
Australia
3 months using the app
DSers replied October 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 16, 2024

Hi Vivian, that was a wonderful conversation about clearing my doubts regarding Dsers droppshipping account and billing Query. Thanks for instant support

Madshop.store
India
6 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Using Dsers has been easy with the support agent Aurora, she was really helpful and patient with me, until I found all the solution to my problems.

BIYO
United Kingdom
About 2 months using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2024

good service

Shiatsu Pillow
Switzerland
About 2 months using the app
DSers replied October 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team