Reviews (31,483)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 17, 2024

I was assisted today by a very knowledge rep in a very quickly and efficient manner. The representative was able to downgrade my account and remove store from my account I will be back once I learn more about ecom thanks for your assistance.

Additionally the representative stayed online to assist further with removing an unauthorized store from my account which was a blessing to me thanks thanks

Skyrose Trendy Decor
United States
5 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 2, 2024

Excellent service from Rin, resolved my problem quickly

Economiza Aí!
United States
About 1 month using the app
DSers replied November 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 9, 2024

Very fast and good customer service!

WashCrush
Germany
12 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2024

Gloria helped me quickly

LUSSOTTILE™ Official
Brazil
About 1 month using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2024

Celia was super friendly. Dser sounds very promising for my business

Party Empress
Australia
About 1 year using the app
DSers replied October 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great product and support, got instant support for issue i had making the orders and everything now went smoothly.

Beyond Shred
Israel
29 days using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 27, 2024

C'est super que Gloria ait pu résoudre mon problème de connexion entre Sers et Aliexpress !

H-B
France
About 2 months using the app
DSers replied October 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 3, 2024

Teresa so quickly solved the problem! Thanks

PriceZero
Poland
7 days using the app
DSers replied December 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 22, 2024

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
Czechia
3 months using the app
DSers replied October 23, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 7, 2024

DSERs is really great and uncomplicated and makes the work a lot easier.
The support (especially Aimee) is great and was able to help me with my problem within a few minutes, which would probably have taken hours to identify.
I can only recommend it

Pamaro
United States
25 days using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team